Contact our high-risk insurance help line

You can start by having your notice and basic driver, vehicle, and policy information available for the phone conversation. The details help identify what needs review.

Have the notice, driver details, vehicle details, and current policy information ready. If you do not have everything, the available information can still help explain the next step.

Yes, a real person can review the insurance-related wording on your notice and explain what information may be needed. Questions about the court or legal case go to the named court.

Yes, the phone line can explain high-risk auto insurance questions after a DWI (DUI). The insurer decides coverage, and NCDMV handles proof of insurance and reinstatement under its rules.

If you moved to North Carolina and another state still requires an SR-22, the phone conversation can help identify questions about that other state's policy requirement.

No, acceptance is decided by the insurer and the NCDMV under their applicable rules. The phone conversation can help identify documents, coverage questions, and information to confirm.

No, the phone service cannot reinstate a license or registration. NCDMV handles reinstatement, and the notice or agency can explain which requirements apply to your situation.

Yes, you can discuss insurance options and the information needed to begin. The insurer decides eligibility, coverage terms, and the price it sets.